Jandy Aquapure 1400 Troubleshooting Manual

The Jandy Aquapure 1400 is a salt chlorine generator system designed for residential swimming pools. This troubleshooting manual covers common issues, error codes, maintenance procedures, and solutions for optimal performance. The system converts salt into chlorine to sanitize pool water, featuring automatic operation, self-cleaning cells, and digital controls. Below are key sections for operation, maintenance, troubleshooting, and technical specifications.

1. System Overview 2. Installation & Setup 3. Operation Guide 4. Specifications 5. Controls and Settings 6. Maintenance Procedures 7. Error Codes & Diagnostics 8. Water Chemistry Guidelines 9. Safety Precautions 10. Regulatory Information 11. Troubleshooting Guide

System Overview

Key components: Control panel, Salt Cell, Flow Switch, Power Center, Sensor.

Component	Description
Control Panel	Digital display with buttons for operation settings
Salt Cell	Generates chlorine from salt through electrolysis
Flow Switch	Monitors water flow for safe operation
Power Center	Houses electronics and power supply
Temperature Sensor	Monitors water temperature
Check Cell LED	Indicates when cell needs cleaning
Power LED	Shows system power status
Generating LED	Indicates chlorine production
No Flow LED	Alerts to water flow issues
Inspect Cell LED	Warns of cell maintenance required

Installation & Setup

Proper installation ensures optimal performance and safety.

Mount Power Center: Install in dry, ventilated area away from pool chemicals.
Install Salt Cell: Place in return line after heater, before any chemical feeders.
Connect Flow Switch: Install in pipe before salt cell.
Electrical Connections: Follow local codes; connect to appropriate power source.
Initial Setup: Set pool size, desired chlorine output, and run time.

WARNING! Always disconnect power before servicing. Ensure proper water flow before operation.

Operation Guide

Power on system; check initial readings.

Set chlorine output: Use percentage control (0-100%) based on pool demand.
Monitor salt level: Maintain 2700-3400 ppm for optimal performance.
Check water temperature: System operates between 50°F-140°F (10°C-60°C).
Review diagnostics: Regular check of system status and error codes.
Super chlorinate: Use boost mode for periodic shock treatment.

CAUTION! Never operate without proper water flow. Regular maintenance required.

Specifications

Pool Size: Up to 40,000 gallons
Chlorine Output: 1.4 lbs per day
Salt Range: 2700-3400 ppm (optimal 3200 ppm)
Voltage: 120V/240V AC, 50/60Hz
Water Flow: Minimum 20 GPM required
Water Temperature: 50°F-140°F (10°C-60°C)
Cell Life: Approximately 10,000 hours
Warranty: 3 years on cell, 2 years on electronics
Dimensions: Power Center: 12" x 10" x 6", Cell: 15" length

Controls and Settings

Control Panel: POWER, MENU, UP/DOWN arrows, ENTER, SUPER CHLORINATE.

Display Information: Salt level, Water temp, Cell voltage/amperage, Output percentage, Error codes.

Settings: Pool size, Chlorine output (0-100%), Desired salt level, Temperature units, Diagnostic mode. Maintenance: Cell cleaning reminder, System reset, Factory defaults.

Maintenance Procedures

Regular maintenance ensures longevity and performance.

Cell Cleaning: Clean every 3-6 months or when Inspect Cell light activates.
Salt Level Testing: Test weekly with salt test strips.
Flow Check: Verify proper water flow through system.
Power Center Inspection: Check for moisture, corrosion, or damage.
Winterization: Proper shutdown procedure for cold climates.

Tip: Use only Jandy-approved cleaning solutions for cell maintenance.

Error Codes & Diagnostics

Common error codes and their meanings:

E-1: Low Salt - Add salt to reach 2700-3400 ppm range
E-2: High Salt - Dilute pool water to reduce salt concentration
E-3: Low Water Temp - Water below 50°F (10°C)
E-4: High Water Temp - Water above 140°F (60°C)
E-5: Low Flow - Check pump, filter, and flow switch
E-6: Reverse Polarity - Check cell wiring connections
E-7: Cell Maintenance - Clean salt cell immediately
E-8: Sensor Error - Check temperature sensor
E-9: Power Error - Check power supply and connections

WARNING! Address error codes promptly to prevent system damage.

Water Chemistry Guidelines

Proper water balance is essential for system operation.

Parameter	Recommended Range
Salt	2700-3400 ppm (optimal 3200 ppm)
Free Chlorine	1.0-3.0 ppm
pH	7.2-7.8
Total Alkalinity	80-120 ppm
Calcium Hardness	200-400 ppm
Cyanuric Acid	30-50 ppm
Total Dissolved Solids	Below 1500 ppm above salt level

Safety Precautions

Always disconnect power before servicing. Never bypass safety devices.

CAUTION! Hydrogen gas produced during operation - ensure proper ventilation. Electrical shock hazard - keep dry.

Regulatory Information

UL Listed. CSA Certified. FCC Part 15 compliant. Meets NSF/ANSI Standard 50. Copyright © Jandy Products. All rights reserved. For technical support, contact Jandy Technical Support at 1-800-227-1442 or visit www.jandy.com.

Troubleshooting Guide

Symptom	Possible Cause	Corrective Action
No chlorine production	Low salt, dirty cell, no power	Check salt level, clean cell, verify power
Check Cell light on	Dirty cell, scale buildup	Clean cell with approved cleaning solution
No Flow light on	Pump off, clogged filter	Start pump, clean filter, check flow switch
Low salt reading	Actual low salt, dirty cell	Add salt, clean cell, check sensor
System not powering on	Power outage, tripped breaker	Check power source, reset breaker
Poor water clarity	Insufficient chlorine, imbalanced water	Increase output %, balance water chemistry
Cell voltage high	Dirty cell, scale buildup	Clean cell immediately
Error codes displayed	Various system faults	Refer to error code section for specific solution

Reset Procedure: Power off for 30 seconds, then restart.

Service: 1-800-227-1442; www.jandy.com