Jandy AquaPure Troubleshooting Manual

The Jandy AquaPure is an advanced salt chlorine generator system for swimming pools that automatically produces chlorine from salt. This troubleshooting manual covers common issues, error codes, maintenance procedures, and solutions for optimal performance. Below are key sections for system overview, installation checks, error diagnostics, maintenance, and troubleshooting procedures.

1. System Overview 2. Installation Verification 3. Error Code Diagnostics 4. Technical Specifications 5. Control Panel Operation 6. Water Chemistry Management 7. Cell Cleaning Procedure 9. Seasonal Operation 10. Warranty Information 11. Troubleshooting Guide

System Overview

Key components: Control panel with LCD display, Salt Chlorine Generator Cell, Flow Switch, Temperature Sensor, and Power Center.

ComponentFunction
Control PanelDisplays system status, error codes, and allows settings adjustment
Chlorine Generator CellElectrolyzes salt water to produce chlorine
Flow SwitchEnsures water flow before system operation
Temperature SensorMonitors water temperature for optimal performance
Power CenterHouses transformers and control boards
Salt Level IndicatorDisplays current salt concentration in ppm
Chlorine Output ControlAdjusts chlorine production percentage
Super Chlorinate ButtonBoosts chlorine production for 24 hours
Menu NavigationAccess to system settings and diagnostics
Reset ButtonClears error codes and resets system

Installation Verification

Verify proper installation before troubleshooting.

  1. Check cell orientation: Ensure proper water flow direction through cell.
  2. Verify flow switch installation: Must be installed after cell in plumbing.
  3. Confirm electrical connections: All wires securely connected to power center.
  4. Check plumbing: No leaks and proper pipe sizing.
  5. Verify salt level: 2700-3400 ppm for optimal operation.

WARNING! Always turn off power at circuit breaker before performing any maintenance or inspection.

Error Code Diagnostics

Common error codes and their meanings:

  1. Check Salt: Salt level outside optimal range (2700-3400 ppm).
  2. Check Flow: Insufficient water flow through system.
  3. Check Cell: Cell requires cleaning or replacement.
  4. Check Temperature: Water temperature outside operating range.
  5. Check System: General system fault requiring professional service.

CAUTION! Do not operate system with visible damage to components or wiring.

Technical Specifications

Control Panel Operation

Access system functions via control panel buttons and LCD display.

Display Indicators: Salt Level, Water Temperature, Chlorine Output %, System Status, Error Codes.

Settings: Chlorine Output adjustment, Super Chlorinate mode, System diagnostics, Temperature display, Salt level monitoring, Filter pump status, Cell cleaning reminder. Menu navigation: Use arrow buttons to scroll through options, enter button to select.

Water Chemistry Management

Proper water balance is essential for system performance.

  1. Test salt level weekly: Maintain 2700-3400 ppm.
  2. Monitor pH: Keep between 7.2-7.8.
  3. Check total alkalinity: 80-120 ppm.
  4. Test stabilizer (cyanuric acid): 30-50 ppm.
  5. Verify calcium hardness: 200-400 ppm.

Tip: Test water chemistry at least twice weekly during peak season.

Cell Cleaning Procedure

Clean cell every 3-6 months or when "Check Cell" indicator appears.

  1. Turn off system power at circuit breaker.
  2. Remove cell from plumbing using union fittings.
  3. Inspect cell for scale buildup or debris.
  4. Soak in diluted muriatic acid solution (4:1 water to acid).
  5. Rinse thoroughly with clean water.
  6. Reinstall cell and restore power.
  7. Reset system and verify proper operation.

WARNING! Wear protective gloves and eyewear when handling acid solutions.

Seasonal Operation

Opening and closing procedures for seasonal operation.

Warranty Information

3-year limited warranty on electronic components, 1-year on cell. Registration required within 60 days of installation. Proof of purchase required for warranty claims. Professional installation recommended for warranty validation.

Troubleshooting Guide

SymptomPossible CauseCorrective Action
No chlorine productionLow salt, dirty cell, insufficient flowTest salt level, clean cell, check flow switch operation.
"Check Salt" indicatorSalt level outside rangeTest salt concentration, add salt if low, dilute if high.
"Check Flow" indicatorClogged filter, pump issuesClean filter, check pump operation, verify flow switch.
System not powering onPower supply, tripped breakerCheck circuit breaker, verify power at outlet, inspect wiring.
Low chlorine outputCell scaling, low output settingClean cell, increase output percentage, verify water balance.

Reset Procedure: Turn off power for 30 seconds, then restore to reset system.

Technical Support: 1-800-227-1442; www.jandy.com

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