janome horizon memory craft 12000 manual

The Janome Horizon Memory Craft 12000 is a premium computerized sewing and embroidery machine featuring a large 11-inch touchscreen display, 400 built-in stitches, 11 sewing fonts, advanced needle threader, automatic thread cutter, AcuFeed Flex™ feed system, built-in camera for fabric scanning, dual feed system, and extensive embroidery capabilities. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation & Setup 3. First-Time Operation 4. Specifications 5. Controls and Settings 6. Connecting Accessories 7. Sewing & Embroidery Functions 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Large 11-inch touchscreen, built-in camera, automatic needle threader, thread cutter, AcuFeed Flex™ system, dual feed, embroidery unit, USB ports.

FeatureDescription
Touchscreen Display11-inch color LCD for easy navigation and preview
Built-in CameraScans fabric for precise embroidery placement
Automatic Needle ThreaderOne-touch needle threading
Automatic Thread CutterCuts top and bobbin threads automatically
AcuFeed Flex™ SystemEven fabric feeding for multiple layers
Dual Feed SystemSynchronized top and bottom feeding
Embroidery UnitBuilt-in embroidery capabilities
USB PortsFor importing designs and updates
Stitch MemoryStores custom stitch combinations
Speed ControlAdjustable sewing speed up to 1,000 SPM

Installation & Setup

Unpack and inspect contents. Place on stable sewing table.

  1. Remove packaging materials and protective covers
  2. Install embroidery unit: Align and click into position
  3. Connect power cord: Plug into machine and wall outlet
  4. Install needle: Use screwdriver to secure properly
  5. Wind bobbin: Follow bobbin winding instructions
  6. Thread machine: Use automatic needle threader

WARNING! Machine is heavy; use proper lifting technique. Ensure stable surface.

First-Time Operation

Power on machine; follow on-screen setup wizard.

  1. Language selection: Choose preferred language
  2. Date and time: Set current date and time
  3. Needle position: Calibrate automatic needle position
  4. Thread tension: Perform automatic tension adjustment
  5. Test stitches: Run built-in test patterns
  6. Camera calibration: Align fabric scanning camera

CAUTION! Keep fingers away from needle area during operation.

Specifications

Controls and Settings

Access functions via touchscreen or physical buttons. Front Panel: Power, Start/Stop, Needle Up/Down, Thread Cutter.

Touchscreen: Stitch selection, embroidery designs, settings, file management, camera controls.

Stitch Settings: Length, width, tension, mirroring, memory. Embroidery: Design selection, resizing, rotation, color sequencing. System: Language, units, sound, screen brightness, maintenance alerts.

Connecting Accessories

USB: For design transfer and software updates. Embroidery Unit: Built-in connection. Additional Ports: Foot pedal, external device connections.

  1. Turn off machine before connecting accessories
  2. Use genuine Janome accessories for optimal performance
  3. Follow on-screen prompts when connecting new devices
  4. Secure all connections firmly

Tip: Always use recommended accessories to avoid damage.

Sewing & Embroidery Functions

Supports comprehensive sewing and embroidery operations.

  1. Basic Sewing: Select stitch, adjust settings, begin sewing
  2. Embroidery: Load design, position fabric using camera, start embroidery
  3. Buttonholes: Automatic and manual buttonhole styles
  4. Monogramming: Use alphabet fonts for personalization
  5. Quilting: Even feed for multiple fabric layers
  6. Decorative Stitches: Access built-in decorative patterns
  7. Memory Functions: Save and recall custom settings
  8. Camera Alignment: Precise fabric positioning for embroidery

WARNING! Always use proper needle for fabric type. Keep hands clear of moving parts.

Care & Maintenance

Unplug before cleaning. Regular maintenance ensures optimal performance.

  1. Daily: Clean lint from bobbin area and feed dogs
  2. Weekly: Oil moving parts as per manual instructions
  3. Monthly: Clean camera lens and touchscreen
  4. As needed: Replace needle and check for wear

CAUTION! Use only Janome recommended oils and cleaners.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits. UL Listed for safety standards. Copyright © 2024 Janome; all rights reserved. For support, visit www.janome.com or contact 1-800-631-0183.

Troubleshooting

SymptomPossible CauseCorrective Action
Machine not startingPower connectionCheck power cord; ensure outlet working; check circuit breaker.
Thread breakingTension/needle issuesAdjust tension; replace needle; check thread quality.
Uneven stitchesThreading/tensionRe-thread machine; clean race hook; adjust tension.
Embroidery misalignedCamera/hoopingRecalibrate camera; ensure proper hooping; check stabilizer.
Touchscreen not responsiveCalibration/cleanlinessClean screen; recalibrate touch settings; restart machine.

Reset: System menu > Factory Reset if persistent issues.

Service: 1-800-631-0183; www.janome.com

Janome Horizon Memory Craft 12000 Manual © - All Rights Reserved 2025