Janome Memory Craft 12000 Manual

The Janome Memory Craft 12000 is a high-end computerized sewing machine featuring advanced embroidery capabilities, large sewing area, LCD touch screen display, built-in designs, USB connectivity, automatic thread cutter, knee lifter, and extensive stitch options. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Installation & Setup 3. First-Time Operation 4. Specifications 5. Controls and Settings 6. Connecting Accessories 7. Embroidery Functions 8. Maintenance Features 10. Care & Cleaning 11. Regulatory Information 12. Troubleshooting

Features at a Glance

Key components: Large embroidery area, LCD touch screen, Automatic thread cutter, Built-in designs, USB port, Knee lifter, Extension table.

FeatureDescription
Embroidery AreaLarge 200mm x 300mm embroidery field
LCD Touch ScreenColor display for design selection and editing
Automatic Thread CutterCuts top and bobbin threads automatically
Built-in DesignsOver 200 built-in embroidery designs
USB PortFor importing custom designs
Knee LifterHands-free presser foot lifting
Extension TableProvides additional workspace
Stitch OptionsOver 400 built-in stitches
MemoryStores custom designs and settings
Speed ControlAdjustable sewing speed up to 1000 SPM

Installation & Setup

Unpack and inspect all components. Place on stable surface.

  1. Remove packaging materials and protective covers.
  2. Attach extension table to main unit.
  3. Install foot controller and power cord.
  4. Connect to proper power source (120V AC).
  5. Install bobbin and thread machine.

WARNING! Machine is heavy; use proper lifting technique. Ensure stable work surface.

First-Time Operation

Power on machine; follow initial setup prompts.

  1. Thread machine: Follow automatic threading guide.
  2. Install bobbin: Use drop-in bobbin system.
  3. Select stitch: Use touch screen to choose first stitch.
  4. Test sew: Use scrap fabric for initial testing.
  5. Calibrate: Run machine calibration if prompted.

CAUTION! Keep fingers away from needle area during operation.

Specifications

Controls and Settings

Access functions via touch screen or physical buttons. Front Panel: Power, Start/Stop, Needle Up/Down, Speed Control.

Touch Screen: Stitch selection, Design editing, Settings, File management, Help menu.

Basic Settings: Stitch length, Stitch width, Thread tension, Needle position. Advanced: Embroidery hoop selection, Design rotation/mirroring, Color sequence editing. System: Language selection, Sound settings, Machine calibration.

Connecting Accessories

USB: For design transfer. Embroidery Unit: Attaches to main machine. Additional feet: Snap-on system.

  1. Turn off machine before connecting accessories.
  2. Align embroidery unit with mounting points.
  3. Secure with locking mechanism.
  4. Connect USB devices for design transfer.

Tip: Ensure machine is powered off when attaching embroidery unit.

Embroidery Functions

Supports built-in designs and custom imports via USB.

  1. Select design: Browse built-in library or import via USB.
  2. Edit design: Resize, rotate, mirror using touch screen.
  3. Hoop fabric: Secure in embroidery hoop.
  4. Position: Use laser pointer for precise placement.
  5. Start embroidery: Monitor progress on display.
  6. Color changes: Machine pauses for thread changes.
  7. Save projects: Store custom combinations.
  8. Multi-hoop: For designs larger than hoop size.

WARNING! Always use proper stabilizer for embroidery projects.

Maintenance Features

Automatic needle threader, Bobbin warning system, Maintenance reminders, Easy cleaning access points.

Care & Cleaning

Unplug before cleaning. Remove lint and dust regularly. Oil moving parts as recommended.

CAUTION! Use only Janome recommended oils and cleaners.

Regulatory Information

UL Listed; complies with North American safety standards. Copyright © 2025 Janome; all rights reserved. For technical support, visit www.janome.com or contact 1-800-631-0183.

Troubleshooting

SymptomPossible CauseCorrective Action
Machine not startingPower connectionCheck power cord; ensure foot controller is connected.
Thread breakingTension/needle issuesCheck thread tension; replace needle; rethread machine.
Poor stitch qualityTiming/tensionClean race hook area; adjust tension settings.
Embroidery design errorsFile format/stabilizerUse supported formats; ensure proper stabilizer.
Touch screen unresponsiveCalibration neededRestart machine; run touch screen calibration.

Reset: System menu > Factory reset if available.

Service: 1-800-631-0183; www.janome.com

Janome Memory Craft 12000 Manual © - All Rights Reserved 2025