Janome Memory Craft 6500 Service Manual

The Janome Memory Craft 6500 is a high-performance computerized sewing machine featuring advanced stitching capabilities, automatic needle threading, built-in stitches, LCD display, speed control, and various sewing functions. This service manual provides comprehensive technical information for maintenance, troubleshooting, and repair procedures. Below are key sections covering features, maintenance, troubleshooting, specifications, and service procedures.

1. Features at a Glance 2. Maintenance Procedures 3. Technical Specifications 4. Controls and Functions 5. Error Codes and Diagnostics 6. Mechanical Adjustments 7. Electrical System 8. Software and Programming 9. Safety Precautions 10. Parts List and Diagrams 11. Troubleshooting Guide

Features at a Glance

Key components: Computerized control system, LCD display, automatic needle threader, built-in stitches, speed control slider, drop feed mechanism, and various sewing feet compatibility.

Feature	Description
Built-in Stitches	50+ decorative and utility stitches
LCD Display	Shows stitch selection and settings
Automatic Needle Threader	Easy threading mechanism
Speed Control Slider	Adjustable sewing speed
Drop Feed	For free-motion quilting and darning
Needle Up/Down	Programmable needle position
Built-in Buttonholes	Multiple automatic buttonhole styles
Memory Function	Stores custom stitch patterns
Mirror Image	Reverses stitch patterns
Start/Stop Button	Sewing without foot control

Maintenance Procedures

Regular maintenance ensures optimal performance and longevity.

Cleaning: Remove lint and dust from bobbin area and feed dogs regularly.
Oiling: Apply sewing machine oil to designated points as per diagram.
Needle Replacement: Replace needles after 8-10 hours of sewing.
Timing Check: Verify hook timing every 6 months or 500 sewing hours.

WARNING! Always unplug machine before performing maintenance. Use only Janome-approved lubricants.

Technical Specifications

Stitch Capacity: 50+ built-in stitches
Stitch Width: Up to 7mm
Stitch Length: Up to 5mm
Maximum Sewing Speed: 820 stitches per minute
Needle System: HAx1 SP
Bobbin Type: Janome horizontal rotary
Presser Feet: 7 included, multiple compatible
Display: LCD with stitch indicators
Power Requirements: 120V AC, 60Hz
Dimensions: 16.5" x 7.5" x 12"
Weight: 22.5 lbs

Controls and Functions

Access functions via control panel buttons and LCD display.

Control Panel: Stitch selection buttons, length/width controls, reverse stitch, needle up/down, start/stop, speed control slider.

Basic Operations: Stitch selection, length adjustment (0-5mm), width adjustment (0-7mm), mirror imaging, memory storage, automatic buttonholes, thread tension adjustment (0-9), feed dog lowering, bobbin winding.

Error Codes and Diagnostics

Common error codes and diagnostic procedures.

E1 Error: Thread tension issue - Check upper thread path and bobbin.
E2 Error: Needle position sensor - Verify needle is properly installed.
E3 Error: Motor overload - Allow machine to cool, check for obstructions.
E4 Error: Memory error - Reset machine by turning power off/on.
E5 Error: LCD display fault - Check connections to main board.

Tip: Always document error codes before troubleshooting.

Mechanical Adjustments

Critical mechanical adjustments for proper operation.

Hook Timing: Align needle eye with hook point at specific position.
Feed Dog Height: Adjust to proper clearance with needle plate.
Presser Foot Pressure: Adjust for different fabric types.
Thread Tension: Calibrate upper and bobbin tension mechanisms.
Needle Bar Height: Set to manufacturer specifications.

WARNING! Use proper tools and follow torque specifications for all adjustments.

Electrical System

Electrical components and testing procedures.

Component	Test Procedure	Specification
Main Motor	Check resistance and continuity	15-25 ohms
Control Board	Verify voltage outputs	5V, 12V, 24V DC
Foot Control	Test potentiometer function	0-5K ohms variable
LCD Display	Check backlight and segments	3.3V backlight supply
Sensors	Verify signal output	0-5V analog/digital

Software and Programming

Software diagnostics and programming modes.

Enter Service Mode: Hold specific buttons during power-on.
Calibration Mode: Adjust sensor thresholds and motor speeds.
Stitch Testing: Verify all built-in stitch patterns.
Memory Test: Check RAM and storage functionality.
Firmware Update: Procedure for software upgrades.

CAUTION! Backup settings before making programming changes.

Safety Precautions

Essential safety guidelines for service technicians.

Always disconnect power before servicing
Use insulated tools when working with electrical components
Wear safety glasses during disassembly
Follow electrostatic discharge (ESD) precautions
Keep work area clean and organized
Test machine thoroughly after repairs

WARNING! High voltage present in power supply section.

Parts List and Diagrams

Reference for replacement parts and assembly diagrams.

Major Components: Main housing, head cover, arm assembly, bed extension, control panel assembly, motor assembly, bobbin case, feed mechanism, needle bar assembly, hook assembly, tension assembly.

Ordering Parts: Use Janome part numbers for exact replacements. Consult exploded diagrams for proper assembly sequence.

Troubleshooting Guide

Symptom	Possible Cause	Corrective Action
Machine won't start	Power cord, foot control, main board	Check power connection; test foot control; verify main board power
Poor stitch quality	Timing, tension, needle	Adjust hook timing; calibrate tension; replace needle
Thread breaking	Tension, burrs, threading	Reduce tension; check for rough spots; rethread properly
Fabric not feeding	Feed dogs, presser foot	Clean feed dogs; adjust presser foot pressure
Unusual noise	Lint, worn parts, lubrication	Clean thoroughly; inspect for wear; lubricate properly
LCD display issues	Connections, main board	Check ribbon cables; test main board outputs
Error codes displayed	Sensors, programming	Reset machine; test sensors; update firmware

Reset Procedure: Turn machine off, wait 30 seconds, restart.

Service Support: Contact Janome technical support at 1-800-631-0183 or visit www.janome.com